CDV. Comcast digital voice. CIFA. Program for travel expenses. CSG/ACSR. Computer billing system advanced customer service rep. CU. Comcast university. Start studying Comcast Final Exam Review. Comcast Knowledge Base . troubleshooting guides and knowledge base articles can be found in ACSR. False. “CSG will help us provide more consistent customer interactions by creating opportunities to standardize and streamline our back-office operations.” Comcast .

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My Comcast xfinity goes out every once in awhile, but works for the most part. I’ve been working as a tech support rep for a few months now.

But I suspect the reason is some kind software compatibility issue. Explanation and examples of this rule can be found here All AMAs require proof.


I’m also in Georgia and the Comcast web site wouldn’t let me see prices or install related items for my address. I’ve emptied cache and cookies like they recommended, asr my computer, nada.

Also get an email with jobs recommended just for me.

Why do I always have to do a three-minute reset on my modem like every other day? Any thoughts or recommendations? I can’t say why if the rest of your connection is fine.

Comcast Training by Catalina Laserna on Prezi

The fact that you can use it this easily is really insane. Upload your resume Sign in. Something uncommon that plays a central role in your life, or A truly interesting and unique event. Add in the fact that they’re not just sitting around waiting for escalation calls and are usually having to attend meetings, fix time card issues, and various other bullcrap and you might realize why it’s so hard to get one.


Also traps are pretty irrelevant once everything is digital. Now you pay the same, but utilize a LOT more of it. Welcome to Reddit, the front page of the internet. Want to add to the discussion? Asr only reason for the cap is so they can charge you more money.

Windows XP, no other issues other than this pink xfinity window that pops up at the top of the email window that says, ” A client error occurred. That new all-in-one modem and wifi router that they are giving to people will lose connection constantly and it’s a known issue with all the field technicians.

I have a 50mbps connection, hard wired and I rarely get an HD signal at night. I used to submit “roll a truck” tickets through it all the time because I could do it almost instantly, whereas grand slam made you go through 10 minutes of prompts and flowcharts before it would let you roll a truck. What is the interview process like? Billing Specialist salaries in Charlotte, NC Learn more about working at Spectrum Spectrum questions about work, benefits, interviews and hiring process: Comcast installed some wires outside my home, which were the wrong type.


I’ve spoken to some pretty shitty technicians that have hung up on or interrupted me or downplayed the issues I or one of the businesses I work for was having. You’re making tons off of us and we get jack.

Acsr Jobs, Employment |

It sucks, but it does make sense. What is the sick leave policy like?

According to some older articles acxr find one at the momentNetflix’s capacity is limited by Comcast. When I’ve complained about reliability of my cable for work, I’ve been told I should upgrade to business class.

If you’re hauling ass on other sites but Netflix is slow, doesn’t that seem a little odd? I keep my Cosmos in a basket next to the shitter, where they belong. Customer Service Representative salaries by company in United States.

Job title, keywords, or company. Houston, Texas – Frost. Position is responsible for all aspects of client claims servicing and acts as a liaison between the